
Following a major acquisition, an enterprise SaaS company faced two incompatible CRM environments, three marketing automation platforms, and conflicting sales processes. They needed a unified revenue operations function in under six months.
The acquisition looked great on paper. The combined company had a larger market, complementary products, and a bigger sales force. But operationally, it was chaos.
The acquiring company ran Salesforce with HubSpot for marketing automation. The acquired company used Microsoft Dynamics with Marketo and a custom-built reporting layer. Neither system talked to the other. Sales teams had different processes, different stages, different definitions of what a "qualified lead" even meant.
Leadership needed unified pipeline reporting within 90 days for board visibility. The sales teams needed to operate as one within six months. And the marketing teams needed a single platform before the next major campaign push.
This wasn't a CRM migration project. It was a full revenue operations rebuild: systems, processes, data, and people, executed on an aggressive timeline with zero tolerance for pipeline disruption.
We audited every tool, integration, and workflow in both environments. Rather than defaulting to the acquiring company's stack, we evaluated each component on merit: what serves the combined organization best? This prevented political battles and ensured buy-in from both teams.
We designed a single data model that accommodated both companies' historical data without loss. Contact records, account hierarchies, opportunity stages, and marketing attribution were mapped, cleaned, and merged. Over 2M records unified with full audit trails.
We worked with sales and marketing leadership from both organizations to design unified processes: lead qualification criteria, opportunity stages, handoff protocols, and reporting definitions. Not the acquiring company's process. A new, better process built for the combined entity.
We migrated in waves: reporting first (for board visibility), then sales operations, then marketing automation. Each wave included team training, parallel-run validation, and rollback plans. Zero pipeline disruption throughout the entire migration.
Mergers don't have to mean months of operational chaos. We can unify your stack, your process, and your team, without dropping a single deal.
* Client name and identifying details have been anonymized to protect confidentiality. Results and engagement details are based on real project outcomes.