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Teams merging revenue operations
Enterprise SaaS · MarTech & Revenue Operations

Rebuilding the MarTech Stack and Revenue Operations During a Post-Merger Integration

Following a major acquisition, an enterprise SaaS company faced two incompatible CRM environments, three marketing automation platforms, and conflicting sales processes. They needed a unified revenue operations function in under six months.

IndustryEnterprise SaaS
EngagementPost-Merger Integration
Timeline6 months
6 moFull integration
$1.2MAnnual cost avoided
0Pipeline disruption
The Challenge

Two Companies, Zero Integration

The acquisition looked great on paper. The combined company had a larger market, complementary products, and a bigger sales force. But operationally, it was chaos.

The acquiring company ran Salesforce with HubSpot for marketing automation. The acquired company used Microsoft Dynamics with Marketo and a custom-built reporting layer. Neither system talked to the other. Sales teams had different processes, different stages, different definitions of what a "qualified lead" even meant.

Leadership needed unified pipeline reporting within 90 days for board visibility. The sales teams needed to operate as one within six months. And the marketing teams needed a single platform before the next major campaign push.

The real risk:Every month of delay meant duplicate tooling costs, conflicting data, and sales teams competing against each other instead of the market. The $1.2M in projected annual waste wasn't hypothetical. It was actively bleeding.
What We Did

Unified the Stack, the Process, and the Team

This wasn't a CRM migration project. It was a full revenue operations rebuild: systems, processes, data, and people, executed on an aggressive timeline with zero tolerance for pipeline disruption.

1

Stack Audit & Decision Framework

We audited every tool, integration, and workflow in both environments. Rather than defaulting to the acquiring company's stack, we evaluated each component on merit: what serves the combined organization best? This prevented political battles and ensured buy-in from both teams.

2

Unified Data Architecture

We designed a single data model that accommodated both companies' historical data without loss. Contact records, account hierarchies, opportunity stages, and marketing attribution were mapped, cleaned, and merged. Over 2M records unified with full audit trails.

3

Process Harmonization

We worked with sales and marketing leadership from both organizations to design unified processes: lead qualification criteria, opportunity stages, handoff protocols, and reporting definitions. Not the acquiring company's process. A new, better process built for the combined entity.

4

Phased Migration & Training

We migrated in waves: reporting first (for board visibility), then sales operations, then marketing automation. Each wave included team training, parallel-run validation, and rollback plans. Zero pipeline disruption throughout the entire migration.

The Results

One Team, One Stack, One Pipeline

Full integration in 6 monthsBoth teams operating on a single CRM, single marketing automation platform, and unified reporting, on schedule, with zero pipeline disruption during the transition.
$1.2M in annual cost avoidedEliminated duplicate tooling, redundant vendor contracts, and the operational overhead of maintaining two separate environments. The savings funded further optimization work.
Unified pipeline reporting from month 3Board-ready pipeline visibility delivered in the first phase, three months ahead of full integration. Leadership could see the combined pipeline accurately while migration continued in the background.
Team alignment and adoptionBy involving both teams in process design, rather than imposing one company's way of working, we achieved genuine buy-in. Adoption metrics exceeded targets across both legacy organizations.
Technologies & Approach
RevOpsM&A IntegrationCRM MigrationSalesforceData ArchitectureMarketing AutomationChange Management

Facing a Similar Integration? Let's Talk.

Mergers don't have to mean months of operational chaos. We can unify your stack, your process, and your team, without dropping a single deal.

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* Client name and identifying details have been anonymized to protect confidentiality. Results and engagement details are based on real project outcomes.